Category “Fast Company Blog”

This Week’s Blog on FastCompany.com: Companies Move Closer to Change…

Friday, 19 June, 2009

Big Businesses Move Closer to Real Sustainable Innovation
BY FC EXPERT BLOGGER LEWIS PERKINS
Wed Jun 17, 2009 at 6:05 PM

This blog is written by a member of our expert blogging community and expresses that expert’s views alone.

This month seems to be the season for corporate gatherings, particularly in the sustainability world. Perhaps the “green” enthusiasts prefer to gather when the weather is warmer. Two weeks ago, I participated in the Sustainable Brands (SB) ‘09 conference in Monterey, Ca. This was my third SB conference and I noted a very big transition from those that I had previously attended.

In prior years, the SB community was sometimes susceptible to hosting a series of sessions where big businesses spouted out about their current “green” strategies and highlighted the one or two socially responsible initiatives they were spearheading. The sessions could almost be mistaken for corporate green washing. However, it was also obvious that many companies were still figuring out how to maneuver in this new, greener space.

This June, the entire conference had a much different feel as the session content shifted toward greater transparency and authenticity. I was very impressed as thought leaders and corporations presented real life examples of changes in their companies.

One extraordinary example was from Kaiser Permanente who shared with us how it has created organic farmers markets outside of its medical centers. To date it has developed 30 of these markets, which promote not only the growth of the local farmer, but also demonstrates Kaiser’s understanding of the relationship between healthy food and the prevention of downstream disease.

After all, don’t we need our customers alive and healthy in order to create wealth and purchase our products? That is a simplistic capitalist view of things, but reality.

This week, at the LOHAS Forum in Boulder, Co., I look forward to hearing author Robyn O’Brien discuss her book, The Unhealthy Truth: How Our Food Is Making Us Sick – And What We Can Do About It, and her thoughts regarding why big businesses need to understand the importance of growing healthier and more sustainable consumer bases.

Make sure to stay tuned as I will be sharing my thoughts on that gathering with you all next week.

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Today’s Sustainable Innovations, Tomorrow’s Table Stakes…

Tuesday, 2 June, 2009

The tide of sustainable initiatives continues to shift rapidly. Over the last few years, as we have all been working to create strong, authentic and lasting initiatives, I have watched what was once the cutting edge of conversation become the norm. Two years ago, we were all scrambling to put programs in place to track our carbon footprint, energy output, water usage, etc… Today, having a tracking program in place is “table stakes.” I recently went on a sales call to a major hotel chain’s corporate office and was asked specifically to report on our company’s environmental goals and reductions achieved. This information won us the bid. Soon, those numbers will be expected reporting as a part of government compliance. Green will be the new OSHA.

The next wave of sustainability is around the social/ community component of how corporations operate and the stakeholders they influence.   We will soon add a system to track our social initiatives.  Programs such as Pharos Lens (Healthy Building Network’s rating system for green/ sustainable building products) have already begun to not only include the social / community meter as a component of a corporation doing good business for the planet, but they even weigh it as heavily as other categories (such as fiscal and environmental) of green. http://www.pharoslens.net/.  

As I am watching the landscape evolve, I see that our data tracking for carbon, energy, water, etc.  is soon to become an issue of government compliance.   There are many carbon tracking and reporting systems out there today, but those who are evolving to help companies maintain volunteer hours, or in-kind contributions, or other social initiatives will be the ones who have a leg up on the competition.   I recently met with the president of a company called MetricTrac, who is doing just that – creating a user friendly reporting system which captures all of the environmental variables the government will soon be expecting us to report (above and beyond current EPA regulations) and moving more swiftly into the area of tracking social compliance.    While MetricTrac is currently in beta, they expect to launch in early 2010 with their full suite of environmental and social / tracking reporting tools. 

What this means is that we are evolving to a greater level of expectations of our products and services.   The “good for me, good for others and good for the planet” filter I have described before is a reality.  

Over the next few weeks I will be attending and speaking at several conferences on the green movement, including Sustainable Brands 09 and the LOHAS (Lifestyles of Health and Sustainability) Forum.  Each of these conferences will explore areas of sustainable growth and marketing from companies of all sizes.   The past year has seen tremendous growth and a more earnest understanding of sustainable initiatives, coupled with a very tough economic climate.   Our new administration has raised the conversation and the funding levels to new heights.   I will look forward to reporting back to you on what I see and learn.

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Reduce Restaurant Waste and Cost by Over 50% AND Power a City???

Sunday, 10 May, 2009

Last week I had the benefit of meeting the team that is revolutionizing the way restaurants will look at their waste. The group is Fox Pollutions Systems from the UK and Germany and I met them in the corporate offices of Ted’s Montana Grill. They have developed a unit which is installed in restaurants to capture the food prep and table scraps that would otherwise be hauled off with the garbage. In the case of some dense communities (such as Manhattan), the cost of hauling off food waste is attached to a tip fees in the hundreds of millions of dollars annually.

This device (called the FoxSMB2) is like a small dishwasher size stainless unit that fits under the sink (similar to a disposal). The machine will reduce the waste by over 60% of its original weight, minimizing costs to dispose while creating a sustainable product that could even be used as waste to energy. Imagine the day when a city such as New York could be powered via food waste. The water “squeezed” out of the scraps is then treated to reduce methane (a major global culprit of climate change) and sent to the city’s waste water treatment facilities along with other used water.

I first heard about this group from Annie White, the director of Global Green USA’s CORR (Coalition for Resource Recovery) program, who told me that more than 1,100 tons of food is sent to waste EVERY DAY in New York City. That is about the same as paper, metal, plastic and glass combined. Using a tip fee of $100, the costs to tax payers and businesses for disposing trash is roughly $450 million a year. Enter the FoxSMB2 unit and you have a solution for reducing the waste and the cost by more than half, and creating a material which can solve energy issues. In areas where the waste materials is not needed for energy, it can simply be composted. The technology isn’t new. It has been used in Europe on ships by both the UK Navy, Cruise lines and other merchants for years. We are finally getting around to using this technology to solve social and environmental issues AND save money (the leading driver these days). I give great kudos to the team developing this technology and to Annie White and her colleagues who are bringing it to the restaurant industries. Ted’s Montana Grill has been testing it in their Midtown Atlanta location and hopes to test downtown where the conditions more closely resemble those of a New York restaurant. If all goes well, I hope we see these devices in every food preparation station in America or the World.

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Is Authenticity Marketing for REAL???

Wednesday, 29 April, 2009

“Marketing used to be about advertising, and advertising is expensive. Today, marketing is about engaging with the tribe and delivering products and services with stories that spread.” – Seth Godin from his book “Tribes.”
A colleague recently asked me “in today’s world of greater authenticity and transparency, how do you know what’s for real and what’s not? How would we know if companies speak the truth or are merely continuing a next generation of green-washing (where companies said they were environmentally responsible in one aspect or another … but in many more ways, their claims were unfounded or exaggerated at best)?

Go to my FastCompany Blog to read the rest of this article:
http://www.fastcompany.com/blog/lewis-perkins/new-wave-authenticity-marketing-real/companies-are-marketing-authenticity-it-real

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Fast Company Blog – Good And Green

Tuesday, 7 April, 2009

Read the rest of this entry »

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Leader in Corporate Sustainability Arena Comments on Wal-Mart’s Position

Monday, 6 April, 2009

This response to my recent posting on Jack Welch and Conscious Capitalism deserves a post all unto itself. The author is Scott Seydel. He writes:

It’s interesting that most of the Wal-Mart critics have said that the company’s success has rested solely on it’s badgering of supplier manufacturers and underpaying employees. I’ve been involved with the WMS Sustainable Value Network now for over half a decade and have found that and “cost” and “price” are contributive factors in serving the big box’s customers, it’s the inventory, brand names, greeters, convenience, and efficient service that differentiated Wal-Mart and Sam’s stores from Sears and K-Mart.

In initiating the Sustainable Value Network, Lee Scott found a way to reduce costs further by
taking “head space” out of packaging — and got lower freight costs, more shelf space, and reduced product packaging expense off the ledger in the process …
specifying laundry detergents with twice the washing power — with the same effect on size and space, plus more washing per bottle and less “water” as a standard diluter.
packaging that recycles at high values so that baled spent wholesale packaging can be sold rather than having to pay for sending it to the dumpster and landfill
prohibiting non-recyclable and other packaging that contaminates recycling streams (PVC and Styrofoam) or poison the atmosphere in production, and in doing so, increasing the fluidity of the value chain ….. (as example, the fresh protein tubs and platters can be sent back for recycling versus the yellow expanded polystyrene trays that float around at landfills).
I could go on, and on, and on with a long list but you get the idea.
Every penny that WMS saves or makes in these changes is going to reducing costs, easing recycling, or better serving to their customers (why carry home a four pound jug of Tide when concentrated a two-pounder will wash more clothes?)
The impact has been startling for those of us who are struggling to effect some of these changes without the commercial clout that WMS holds as “the” major buyer. The Sustainable Value network has altered the way all packaging is being considered for every buyer ….. not a bad service for the retail trade since they have also seen reduced costs of packaging, freight, and through added shelf space.
The effect has also contributed or been the primary driver in building new business concepts and products …… food trays made from corn-based plastic and fruit and nut trays made from palm frond wastes in Malaysia ………. kickstarts for a big company (Cargill/NatureWorks) and a startup (EarthCycle).
When I asked if the WMS shareholders were happy with all of these efforts to trim costs, streamline product flows, and recycle spent materials, all I got was a blank stare. The answer was, in fact, “many if not most of our clients are the hardest working people in the world, who often have two jobs and still earn total wages that are less than what our government characterizes as the poverty line, and every penny we can shave off of our cost of delivering products to them raises their standard of living to levels you and I take for granted.”
Yes … I agree that at Wal-Mart, it’s the “low prices …. always” but if this were really the only element in the WMS success, every street vendor selling sunglasses on Manhattan’s boulevards would rapidly become a major retailer. WMS knows it clients, loves everyone of them, treats them like family, and is the ultimate guardian of their living standard.
I concur in you observation, and know a dozen other companies that fit that customer focused model.
Scott Seydel is President of The Seydel Cos., which develops, manufactures and markets textile process chemicals. He is also the President of EvCo. Through EvCo Research, he has also made significant contributions to the recycled food packaging product industry in more than three dozen countries. Seydel has also founded the Manhattan Prospect, a venture which will be announced at the awards. He is also the Chairman of the Board for Global Green, USA. To me, he is a mentor and friend.

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Jack Welch, A Proponent of Conscious Capitalism?

Monday, 6 April, 2009

Right now, denizens of young corporate leaders and entrepreneurs who are fighting the good fight – getting investors and their corporate leaders on board with new and more sustainable ways to view business – are perking up at the recent words from former GE Chairman and CEO, Jack Welch.

If you have been reading my blog, you have followed my discussions of sustainability as a part of corporate consciousness for the past months. Today, I was pointed towards the latest word from Mr. Welch, publicly stating that it was “a dumb idea” for executives to focus so heavily on quarterly profits and share price gains.

Wait, wasn’t it Welch who originally created the “shareholder value movement” in the early 80s? When and where was this statement made? Click here for the full article in the Financial Times. The big quote was this: “It is a dumb idea,” he said. “The idea that shareholder value is a strategy is insane. It is the product of your combined efforts – from the management to the employees.” Welch also says, “our main constituencies are your employees, your customers and your products.”

Welch’s statement fits perfectly within my view that corporations must shift from a shareholder-centric business model to instead embrace a stakeholder-centric model, which values the relationship to employees, customers, vendors, suppliers and community citizens. Back in November, I wrote a blog entry – “Sustainable Strategy Goes Mainstream” – in which I quoted Jeff Immelt, current Chairman and CEO of GE.

I had just seen Immelt speak at the Business for Social Responsibility conference in New York where he said that he believed the modern corporation (or at least GE) has four major tenants for future operation.; the big take away from his talk was his belief that corporations can and should exist to solve social and environmental issues as a result of their operations, products and services. As a point of interest, the person who sent me the FT article was Jeff Klein, executive director of FLOW Idealism.

FLOW was created by a group of corporate leaders (John Mackey, Whole Foods Market Founder included) who believe just what Immelt stated above. This is the concept of Conscious Capitalism. Quite simply, corporations can and will exist to serve the people who keep them in business. After all, aren’t corporations in existence to provide some product or service for humanity, not the other way around?

A great example is Whole Foods Market’s Whole Planet Foundation which provides $200 (or less) microloans for budding entrepreneurs world-wide (many of whom reside in third world communities). I just learned about the program last month when I was in the Whole Foods in Columbus Circle (NYC) and was asked if I wanted to donate $1 to the cause. This type of program is beyond philanthropy; it is a way that our consumerism can shift communities, changing lives and whole countries. With programs such as the Whole Planet fund, we can begin to return to being world citizens from our most recent role of mere consumers.

It is encouraging to see a corporation take inspiration from the brilliance of Professor Muhammad Yunus, the recipient of a 2006 Nobel Peace Prize for his creation of Bangladesh’s Grameen Bank – a pioneer of microcredit and a tool to empower the poor. Now, GE just lost their AAA rating, so maybe Welch was brought back in to the media arena in order to restore investor confidence, rather than out a true belief in shifting the corporate model. We shall see.

Regardless of intent, his words are bound to have a ricochet effect throughout the corporate world. I look forwarding to watching and listening. How about you?

PS: for those of you wishing to learn more about the concept of Conscious Capitalism, I suggest you check out Michael Strong’s book Be the Solution: How Entrepreneurs and Conscious Capitalists Can Solve All the Worlds Problems or John Mackey’s audio CD called Passion and Purpose: The Power of Conscious Capitalism.

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